WebRing News and Tips - -
Wed, Feb 18th - 11:16AM
Revising Your Answers - A Case Study
Now that we've presented you with some writing tips, let's apply them to this otherwise good answer to the question "How do I delete my account?"
The Original Answer
Here's how our ever-active and dedicated WebRing Super-user genessa answered the question:
We hope you will not want to delete your WebRing account (and of course we would like to be able to resolve any issues that led you to such a decision), but we understand that you may need to do so. It is relatively easy.
You must first quit any WebRings in which you are a member. To do this, log into WebRing and view your account page by memberships. For each ring, click on your site title to bring up the Edit Site Information page. In the lefthand column of that page, you will see DELETE SITE FROM RING. There is no way to do this for all rings at once. It must be done one ring at a time.
If you manage any rings, you must dispose of them. You may transfer management to another member, or to someone else, or you may delete a ring that has no members.
Once you are free of all memberships and of all management responsibilities, you will find, upon refreshing your account page, a new link in the lefthand column: DELETE THIS USER ID. (You will not see it if you have even one ring under your management, or one ring membership.) That link will end your membership in WebRing.
NOTE: Removing code from your website does NOT delete your WebRing membership. Refraining from logging into your WebRing account does not delete your WebRing membership. ONLY taking the steps outlined above deletes your WebRing membership.
Writing Guidelines Well Followed
Genessa did a great job following these writing guidelines:
- No Technobabble - Genessa doesn't attempt to sound smarter than the questioner. With exception to WebRing specific terms, she uses plain language that any English speaker can understand.
- Avoid first person - Notice how she uses the editorial "we" instead of the first person "I."
- Break it up - The paragraphs are concise and broken up at the right places to keep each set of instructions nicely contained within their own paragraphs.
- No need to editorialize - Genessa refrains from infusing this answer with any of her own opinions.
Writing Guidelines to Follow for Revisions
Genessa does make this answer a little more difficult to follow than needed by not following these guidelines:
- KISS - In choosing to write her instructions in paragraph form, she added more words that were needed. She also provides, perhaps, a little too much information (It's relevant, but just a little more than the answer requires.) Suggested revision: Use numbered lists instead of paragraphs and strip out extra information.
- Get right to the point - The first paragraph is an obvious preface. Although we at WebRing appreciate this "sorry to see you go" type preface, it doesn't get straight to the answer. Suggested revision: Delete the first paragraph.
- Use bulleted or numbered lists - Genessa chose to write her answers in paragraph form. Suggested revision: Use numbered lists instead of paragraphs.
The Revised Answer
After incorporating the suggested changes above, here's the revised version of genessa's original answer:
To delete your WebRing account, you must first quit any WebRing Commuities (rings) in which you are a member. To do this, follow these steps:
If you manage any rings, you must dispose of them. You may transfer management to another member of the ring, or to some other WebRing member, or you may delete a ring that has no members.Once all your memberships are deleted, you will find the "Delete This User ID" link in the left column of your My Account page. Once you click that link, you will end your membership in WebRing.
- Log into WebRing and view your My Account page.
- Scroll down and click the Memberships tab to open the list of your ring memberships.
- Click on your Site Title(s) to bring up the Edit Site Information page.
- Find and click the "Delete Site from Ring" link in the left column of that page.
- Repeat this process until you have deleted your site(s) from all the rings you belong to. (There is no way to do this for all rings at once. It must be done one ring at a time.)
What Do You Think?
Our editorial department finds the revised version much easier to follow than the original. Do you? Let us know as a comment below.